Support

Need help? Email support@serinussolutions.com. Tell us what you were sharing and what happened.

HearYe doesn't appear in the share sheet

In the share sheet, scroll the row of apps to the end and tap More. Find HearYe and add it to your favourites, or turn it on. It then appears in the row.

"Can't send right now"

HearYe sends through Messages. Make sure Messages is set up on this iPhone and can send messages, then share again.

A video won't share

HearYe can share text, links and photos. Videos and other files aren't supported yet.

I deleted HearYe and my groups are gone

Your groups are kept only on your iPhone, never on our servers, so they can't be restored after the app is deleted. You'll need to make them again.